Hello,
We are Neotru, dedicated to finding and sending trendy fashion apparel and accessories from various cities around the world! 🙇♂✨
★ Please note that prices may increase or decrease depending on real-time exchange rates and local discounts overseas. ★
★ Customer Inquiry Hours:
Business Days (Monday to Friday) from 10 AM to 6 PM. ^^
★★ Shipping inquiries can be made after customs clearance at Incheon Customs. ★★
❗ We only ship 100% genuine products!
❗ All products are 100% genuine and purchased from authorized overseas retailers.
❗ The shipping period takes 10-20 days excluding weekends and holidays.
❗ If you change the size or cancel/return after ordering, a return fee of at least 19,000 KRW and up to 60,000 KRW will be charged, and due to local stock conditions or changes in sales, items may be sold out after ordering. (We appreciate your understanding. 🙂)
❗ If you do not enter the personal customs code and mobile phone number that match the recipient, delays in delivery may occur.
❗ Combined taxation due to multiple purchases is separate.
❗ Shipping inquiries can only be made after customs clearance. 💕
★ Please confirm the final size according to the purchase options as sizes vary by brand. ★
